How Local Handyman Businesses Can Get More Customer Reviews

For a local handyman business, positive reviews are one of the most powerful tools to attract new customers. When homeowners search for “handyman near me,” they often rely on reviews to decide who to hire. The more quality reviews you have, the more trust you build and the more leads you generate. Here’s how to encourage customers to leave feedback.

1. Ask for Reviews Right After a Job
Timing is everything. The best time to request a review is immediately after completing a job when the customer is happy with your work. Send a quick text or email with a direct link to your Google review page to make it as easy as possible.

2. Include Review Links in Invoices and Communications
Add your Google review link to invoices, follow-up emails, and any client communication. This reminds customers that leaving feedback is simple and appreciated.

3. Make It Personal
When asking for reviews, personalize your message. A short note thanking them for their business and asking for a review can go a long way in making customers feel valued.

4. Showcase Your Reviews
Highlighting past reviews on social media or your professional website not only boosts credibility but also encourages others to share their experiences. When people see that others are satisfied, they’re more likely to leave their own review.

5. Respond to Reviews
Engage with every review you receive. Thank customers for positive feedback and address any concerns in negative reviews. This shows professionalism and care, which builds trust with potential clients.

By actively asking for reviews, making the process easy, and showcasing feedback on your professional website, your handyman business will not only improve its online reputation but also attract more local leads.